Right of Withdrawal

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:

Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us

StellarSales Ecommerce Limited

Unit D3, 11/F Luk Hop

Ind Bldg No 8 Luk

Hop St San Po Kong

Hong Kong

E-mail support@grind-games.de

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.  

Special notes on the premature expiry of the right of withdrawal

Your right of withdrawal expires prematurely if StellarSales Ecommerce Limited has fully performed the selected service and began performing the service after you gave your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon complete fulfillment of the contract by StellarSales Ecommerce Limited.  

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement. If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract.

End of the withdrawal instructions

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Withdrawal form

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To: StellarSales Ecommerce Limited, Unit D3, 11/F Luk Hop, Ind Bldg No 8 Luk, Hop St San Po Kong, Hong Kong

E-mail support@grind-games.de

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/for the provision of the following service (*) _____________________________________________________ Ordered on (*)/received on (*) __________________ Name of consumer(s) _____________________________________________________ Address of consumer(s) _____________________________________________________ Signature of consumer(s) (only if this form is notified on paper) __________________ Date __________________

(*) Delete as applicable.